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Thursday, 24 October 2019 14:14
Wayne Glenn Memorial Golf Day
Our esteemed golf captain, Peter Faircloth, led the Faircloth & Reynolds team from the front during the 2019 Wayne Glenn Memorial Golf Day at the beautiful Coffs Harbour Golf Club.
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Thursday, 24 October 2019 14:13
SANDWICH PRESS/CONTACT GRILL GIVEAWAY COMPETITION
A Mid North Coast food charity, service club, sporting club, youth group or other similar organisation will win a Birko Contact Grill from Faircloth & Reynolds.
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Thursday, 24 October 2019 14:12
Foodservice Industry Open Day - Wednesday 8 May 2019
All Coffs Coast Hospitality Professionals are invited to join us as we co-host this exciting day with Bidfood, Roband, Rational Australia, International Catering Equipment and Comcater.
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Thursday, 24 October 2019 14:11
Delivery Of Our New 250 tonne CNC Brake Press
On Friday 22 March we took delivery of our new 250 tonne CNC brake press. It may be the only one in the Coffs Harbour region capable of pressing steel up to 6 metres long.
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Thursday, 24 October 2019 14:10
2019 St Augustine's golf day.
It was great to once again support the St Augustine's golf day at Coffs Harbour Golf Club yesterday.
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Thursday, 24 October 2019 14:09
NAB Coffs Coast Cycle Challenge 2015
This years event saw another large team from Faircloth and Reynolds enter the 40, 60 and 100km challenge events and with perfect weather conditions
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Thursday, 24 October 2019 14:05
Coffs Harbour Justice Precinct Project
The CHJP is a new dedicated, purpose built site consisting of a new 5 storey court house, 2 storey police station. The building is located at the corner of Beryl St & the Pacific Highway Coffs Harbour.
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Thursday, 24 October 2019 12:53
Our experts
Over the last 40 years, our business has steadily expanded until we now employ around 300 staff members at multiple locations in New South Wales and Queensland. Few business owners would argue that their employees are surely the best asset that their business has, and Faircloth & Reynolds is by no means an exception.
Our staff are the core of our business, and they are one of the main reasons why Faircloth & Reynolds has grown successfully over the years to become one of the rock solid players in the Australian HVAC industry.
Some of our staff have been with us for over 30 years and many others 20 years or more. Many were apprentices that started straight out of school, progressing to become tradesmen and department managers, whilst others have come to the organisation from outside of the industry or area, bringing their own expertise and skills, all helping to build the great company that Faircloth & Reynolds is today.
Of course, we can’t forget the two founders of the company who bring it all together, David Reynolds and Peter Faircloth. When you need the job done, we know that every minute counts and that is why our team won’t keep you waiting any longer than is absolutely necessary.
Our staff are the core of our business, and they are one of the main reasons why Faircloth & Reynolds has grown successfully over the years to become one of the rock solid players in the Australian HVAC industry.
Some of our staff have been with us for over 30 years and many others 20 years or more. Many were apprentices that started straight out of school, progressing to become tradesmen and department managers, whilst others have come to the organisation from outside of the industry or area, bringing their own expertise and skills, all helping to build the great company that Faircloth & Reynolds is today.
Of course, we can’t forget the two founders of the company who bring it all together, David Reynolds and Peter Faircloth. When you need the job done, we know that every minute counts and that is why our team won’t keep you waiting any longer than is absolutely necessary.
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Thursday, 24 October 2019 09:28
Privacy Policy
Faircloth & Reynolds Privacy Policy
Our Commitment
The purpose of this Privacy Policy is to communicate to you how we manage, collect, deal with, protect and allow access to personal information in accordance with the Privacy Act 1988 (Cth) (the Privacy Act) and the Australian Privacy Principles (the APPs). We understand the importance placed on the privacy of your personal information. We will endeavour to make you aware of the contents of this Privacy Policy before or as soon as reasonably practicable after collecting any personal information about you.
We may be contacted at any time at 1300 136 306.
Scope
This Privacy Policy applies to our management of the personal information of our clients, customers, suppliers and prospective employees or contractors. This Privacy Policy does not apply to our acts and practices which relate directly to the employee records of our current and former employees.
Why do we collect, hold, use and disclose personal information?
We collect, hold, use and disclose personal information for the following purposes:
- To maintain up to date records of all transactions with clients, customers, suppliers and prospective employees or contractors; and
- As is reasonably necessary and convenient for our business’ functions and activities.
Unless otherwise provided by law, we will not collect, hold, use or disclose sensitive information without your consent.
If you would like to access any of our services on an anonymous basis or by using a pseudonym, please tell us. However, we will require you to identify yourself if:
- We are required by law to deal with individuals who have identified themselves; or
- It is impracticable for us to deal with you if you do not identify yourself or elect to use a pseudonym.
Please be aware that your request to be anonymous or to use a pseudonym may affect our ability to provide you with the requested goods and/or services.
What kind of personal information do we collect and use?
Where possible, we will collect personal information directly from you. We collect information through various means, including interviews, appointments, forms and questionnaires (whether in hardcopy or electronic format, including information submitted via our website or other electronic means). If you feel that the information that we are requesting, either on our forms or in our discussions with you, is not information that you wish to provide, please feel free to raise this with us.
In some situations, we may also obtain personal information about you from a third party source. If we collect information about you in this way, we will take reasonable steps to contact you and ensure that you are aware of the purposes for which we are collecting your personal information and the organisations to which we may disclose your information, subject to any exceptions under the Privacy Act.
If we receive unsolicited personal information about you that we could not have collected in accordance with this Privacy Policy and the Privacy Act, we will within a reasonable period, destroy or de-identify such information received.
Our internet service provider may record details of visits to our site and when visiting our site your visit may be logged and the following information may be collected:
- Your server address, domain name and browser type;
- The date and time of your visit to the site;
- The pages accessed and the documents downloaded;
- The previous website visited;
- Your operating system; and
- The links you followed from other sites to get to our site.
The information listed above will only be used by us internally for statistical and research purposes.
When do we use and disclose your personal information?
We will only use and disclose your personal information:
- If we get your consent; or
- For purposes which are related to the purposes for which the information was collected, in accordance with this Privacy Policy and the Privacy Act.
For the purposes referred to in this Privacy Policy, we may disclose your personal information to other parties including:
- Your referees;
- Your former employers;
- Credit agencies;
- Our professional advisors, including our accountants, auditors and lawyers;
- Our Related Entities and Related Bodies Corporate (as those terms are defined in the Corporations Act 2001 (Cth)); and
- Our contractors and suppliers.
We will only use or disclose your personal information for the purposes of direct marketing if:
- We collected the information from you;
- It is reasonable in the circumstances to expect that we would use or disclose the information for direct marketing purposes;
- We provide you with a simple means to ‘opt-out’ of direct marketing communications from us; and
- You have not elected to ‘opt-out’ from receiving such direct marketing communications from us.
Do we send information overseas?
It is not practicable for us to specify the countries in which overseas recipients of personal information are located.
If we disclose personal information to overseas recipients, we will take reasonable steps to ensure that such recipients do not breach the Privacy Act and the APPs unless:
- We believe that the overseas recipient is subject to a law that has the same effect of protecting personal information in a way that, overall, is at least substantially similar to the way in which the Privacy Act and the APPs protect personal information and there are mechanisms available for you to access to take action to enforce that protection of law; or
- We obtain your express consent to the disclosure of personal information to overseas recipients.
Access to and correction of your personal information
You have a right to access your personal information.
We are not obliged to allow access to your personal information if:
- We reasonably believe that giving access would pose a serious threat to the life, health or safety of any individual, or to public health or public safety;
- Giving access would have an unreasonable impact on the privacy of other individuals;
- The request for access is frivolous or vexatious;
- The information relates to existing or anticipated legal proceedings between you and us and would not ordinarily be accessible by the discovery process in such proceedings;
- Giving access would reveal our intentions in relation to negotiations with you in a way that would prejudice those negotiations;
- Giving access would be unlawful;
- Denying access is required or authorised by or under an Australian law or a court/tribunal order;
- We have reason to suspect that unlawful activity, or misconduct of a serious nature relating to our functions or activities has been, is being or may be engaged in and giving access would be likely to prejudice the taking of appropriate action in relation to the matter;
- Giving access would be likely to prejudice one or more enforcement related activities conducted by, or on behalf of, an enforcement body; or
- Giving access would reveal internal evaluative information in connection with a commercially sensitive decision-making process.
We will also take reasonable steps to correct personal information to ensure that, having regard to the purpose for which it is held, it is accurate, up-to-date, complete, relevant and not misleading if:
- We are satisfied the information is inaccurate, out-of-date, incomplete, irrelevant or misleading, having regard to a purpose for which it is held; or
- You request us to correct the information.
If you make a request for access to or correction of personal information, we will:
- Respond to your request within a reasonable period; and
- If reasonable and practicable, give access to or correct the information in the manner requested.
If we refuse to give access to the personal information because of an exception or in the manner requested by you, we will give you a written notice that sets out at a minimum:
- Our reasons for the refusal (to the extent it is reasonable to do so); and
- The mechanisms available to complain about the refusal.
If we refuse a request to correct personal information, we will:
- Give you a written notice setting out the reasons for the refusal and how you may make a complaint; and
- Take reasonable steps to associate a statement with personal information it refuses to correct.
We reserve the right to charge you reasonable expenses for providing access or making a correction to personal information, for example, a fee for photocopying any information requested by you.
Nothing in this Privacy Policy replaces other informal or legal procedures by which an individual can be provided with access to or to correct personal information.
Integrity of your personal information
We will take reasonable steps to:
- Ensure that the personal information that we collect is accurate, up to date and complete;
- Ensure that the personal information that we hold, use or disclose is, with regard to the relevant purpose, accurate, up to date, complete and relevant; and
- Secure your personal information.
We will take reasonable steps to protect personal information from:
- Misuse, interference and loss; and
- Unauthorised access, modification or disclosure.
We will take reasonable steps to destroy or de-identify personal information that we hold if we no longer need the information for the primary purpose for which the information was collected and we are not otherwise required by law to retain the information.
Complaints
If you would like to make a complaint about the way we collect, use, disclose, store or administer your personal information, or otherwise consider there may be a breach of the Privacy Act or the APPs, you may lodge a complaint via info@fairclothreynolds.com.au Attn: The Complaints Officer.
All complaints will be treated seriously and dealt with promptly.
You may also make a complaint directly to the Office of the Australian Information Commissioner (OAIC) online, by mail, fax or email. Please visit the OAIC website at http://www.oaic.gov.au/privacy/making-a-privacy-complaint for more information.
How to contact us
If you would like more information on privacy or have any questions in relation to this policy please contact our Privacy Contact Officer.
The Privacy Contact Officer info@fairclothreynolds.com.au Phone 1300 136 306
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